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Frequently Asked Questions

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General Enquiries
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Shipping and Delivery
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Payment Methods
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Returns and Refunds
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Vouchers and Discounts
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Vouchers and Discounts

I have entered the coupon code, but there isn’t any discount reflected on the total amount. What’s wrong?

The coupon code may be expired, has exceeded the usage limit, or cannot be applied on non-sale brands.

I have a coupon code from How do I use it?

Having a coupon code means you are going to save on your purchase! To use the coupon code, simply follow the instructions below:

  1. Add products into your shopping cart, click on View Cart
  2. Under the Cart Summary table, there is a field for coupon code
  3. Enter the coupon code and click Apply to enjoy savings on your purchase